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Curated links from external sources — not 360Softy original articles.

ExternalCloud
AWS Compute Blog

Build reliable voice analytics workflows with AWS Lambda durable functions and Amazon Bedrock

Contact centers handle millions of voice interactions monthly, but transforming raw call recordings into actionable insights remains a manual and fragile process. With voice analytics workflows, you can decrease the average handle time of a voice call from minutes to seconds and increase the efficiency and productivity of your support agents. Today, these workflows often […]

Amazon BedrockAWS Lambda
AWS Compute BlogRead original
ExternalCloud
Cloudflare Changelog

Agents, Workers - Agents SDK adds background sub-agents and a unified turn entry point

The latest release of the Agents SDK ↗ makes it easier to run long work in the background, drive turns through one entry point, and keep chat agents working through deploys, evictions, and reconnects. This release adds first-class detached (background) sub-agent runs with live progress and durable milestones, a single runTurn turn-admission entry point, and a large round of recovery and reliability fixes that continue converging @cloudflare/think and @cloudflare/ai-chat onto one model. Backgroun

AgentsWorkers
Cloudflare ChangelogRead original
ExternalCloud
Cloudflare Changelog

Cloudflare One, Access - Service token support for MCP server portals

You can now connect autonomous agents and bots to an MCP server portal using an Access service token. Service token sessions can reach upstream MCP servers through the portal without a browser-based OAuth flow. To set this up: Add a Service Auth policy that matches your service token to the portal's Access application. Add a Service Auth policy that matches the same token to each linked MCP server's Access application. Turn Require user auth off (on_behalf: false) for each linked server so the p

Cloudflare OneAccess
Cloudflare ChangelogRead original
ExternalCloud
Cloudflare Changelog

Agents, Workers - Agents SDK adds background sub-agents and a unified turn entry point

The latest release of the Agents SDK makes it easier to run long work in the background, drive turns through one entry point, and keep chat agents working through deploys, evictions, and reconnects. This release adds first-class detached (background) sub-agent runs with live progress and durable milestones, a single runTurn turn-admission entry point, and a large round of recovery and reliability fixes that continue converging @cloudflare/think and @cloudflare/ai-chat onto one model. Background

AgentsWorkers
Cloudflare ChangelogRead original

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