360SOFTY

Insights

Engineering Insights

Practical writing on software architecture, SaaS products, AI automation, legacy modernisation, and the business of building reliable systems.

RSS

Curated links from external sources — not 360Softy original articles.

ExternalTechnology Trends
The Verge Tech

What happens when your phone is confiscated at the airport

Even if you've done nothing wrong, it's never a good idea to hand your phone to the cops. But international travelers at American airports often have no choice - even if they're US citizens. When Minnesota labor organizer Janette Zahia Corcelius returned home from a three-week trip to Europe in late April, she was detained and questioned by customs agents at Minneapolis-St. Paul International Airport. Before they let her go, the agents searched her luggage twice, confiscated political literatur

The Verge TechRead original
ExternalSoftware Engineering
DZone

From 24 Hours to 2 Hours: How We Fixed a Broken BI System With Apache Airflow

The System Was Broken, and Everyone Knew It Our dashboards refreshed overnight. That was the expectation. Then, one week, they started taking six hours. Then eight. On a bad day, the full 24 hours. Business users would come in on Monday morning and still see Friday's numbers. The data was wrong, too. Not wrong in an obvious way. Wrong in the quiet way where someone in finance notices a number looks off, checks it manually, finds a discrepancy, and then stops trusting the system. That is the wors

ExternalSoftware Engineering
DZone

Observability for Agents and Workflows: Tracing Prompts, Tool Calls, and Business Outcomes End-to-End

AI agents have come a long way. They aren’t just answering simple questions, but they’re handling order checks, summarizing support tickets, updating records, routing incidents, approving requests, and even calling internal tools. As these agents slip deeper into real business workflows, just peeking at model logs isn’t enough. Teams need to see everything: what the agent did, why it did it, which systems it poked, and whether the end result actually helped the business. Agent Observability That

Work with 360Softy

Building a SaaS product, AI system, or business platform?

Book a free consultation and we will tell you honestly whether we can help.