Insights
Practical writing on software architecture, SaaS products, AI automation, legacy modernisation, and the business of building reliable systems.
Curated links from external sources — not 360Softy original articles.
Attackers no longer need to sift through massive credential dumps. They can pay others to do it for them. Flare explores how an emerging underground market searches stolen credential databases for specific companies, domains, and accounts. [...]
Every observability vendor's roadmap right now includes some version of "AI-powered insights." Smarter dashboards, with an assistant bolted on, to help you make sense of the data faster. That's not what developers are asking for.
Chat SDK now supports Linq with the new .vendor-official adapter Build bots that send and receive texts in both direct messages and group chats, with bidirectional media and native iMessage tapback reaction support. Replies use the standard Chat SDK thread and message APIs, with HMAC-verified webhooks and stable threading. The adapter maps each Linq chat to a Chat SDK thread, each text to a message, and each iMessage tapback to a reaction, so subscriptions, handlers, posts, and reactions work th
Chat SDK now supports Kapso with the new .vendor-official adapter Kapso connects your bot to WhatsApp through its hosted platform, handling the WhatsApp Business setup, credentials, and webhooks so you can focus on your bot's logic. Replies use the standard Chat SDK thread and message APIs, with support for buttons and cards, media, reactions, contacts, and conversation history. The adapter maps each WhatsApp conversation to a Chat SDK thread, tied to a specific phone number and contact, and eac
Chat SDK now supports Novu with the new .vendor-official adapter One handler set puts your agent on Slack, Microsoft Teams, WhatsApp, Telegram, and email. Novu handles credentials, identity, and delivery, keeping OAuth and tokens outside your app and mapping each channel to one user. Your agent always knows who they're talking to. Your agent can also send proactive notifications and handle the replies in the same loop, on whichever channel the customer used. One CLI command connects a real chann
Chat SDK now supports Sendblue with the new .vendor-official adapter Build bots that send and receive iMessage, SMS, and RCS through Sendblue's hosted gateway, reaching people on the messaging apps they already use. Messages use iMessage-first delivery with support for automatic SMS and RCS fallback, tapbacks, typing indicators, and delivery status callbacks. The adapter maps each Sendblue conversation to a Chat SDK thread, tied to a specific phone line and contact (or group), and each inbound i
Chat SDK now supports Linq with the new .vendor-official adapter Build bots that send and receive texts in both direct messages and group chats, with bidirectional media and native iMessage tapback reaction support. Replies use the standard Chat SDK thread and message APIs, with HMAC-verified webhooks and stable threading. The adapter maps each Linq chat to a Chat SDK thread, each text to a message, and each iMessage tapback to a reaction, so subscriptions, handlers, posts, and reactions work th
Comments
Work with 360Softy
Book a free consultation and we will tell you honestly whether we can help.
